Privacy Policy

We only collect information you choose to send us through this website, plus the minimum technical data needed to keep the site secure.

• Enquiry forms: your name, email address, phone number and, depending on the form, your company, the service or course you are interested in, your budget range, preferred learning mode, and your message.
• Program enquiries: your name, email address, phone number, and the program you selected.
• Newsletter: your email address.
• Student portal accounts: your name, email address, phone number, and the learning records the academy maintains for you — enrollments, course progress, assignment submissions, attendance, support tickets and certificates.
• Technical data: the IP address and browser user-agent recorded alongside a submission or a login session, used to prevent abuse and to secure accounts.

• To respond to your enquiry and contact you about the service or program you asked about.
• To deliver training programs and operate the student portal for enrolled students.
• To send the newsletter, if you subscribed. Every newsletter subscription can be cancelled on request.
• To send transactional email such as certificate notifications, support ticket responses and password reset links.
• To protect the site — rate limiting, spam filtering and security auditing.

• We do not sell or rent your personal information.
• We do not use your enquiry details for unrelated advertising.
• We do not run third-party advertising or tracking cookies on this website.

Your information is stored in our own database. Passwords are never stored in readable form — they are hashed with Argon2id. Login sessions are identified by a random token; only a hashed form of that token is stored, and the cookie holding it is HttpOnly, so it cannot be read by scripts in your browser.

Uploaded files and database backups are held on our infrastructure and are restricted to authorised staff accounts.

When email delivery is enabled, transactional email is sent through an email delivery provider, which processes the recipient address and message content solely to deliver the message on our behalf. No other third party receives your personal information from this website.

Enquiries and enrollment records are kept for as long as they are needed to respond to you and to maintain our business records. Student records are kept for the duration of the program and afterwards so that certificates remain verifiable. Newsletter subscriptions are kept until you unsubscribe.

• You can ask us what information we hold about you.
• You can ask us to correct information that is wrong.
• You can ask us to delete your enquiry or unsubscribe you from the newsletter.
• Students can update their own profile details and change their password from the student portal.

Certificates we issue carry a certificate ID and a QR code that link to a public verification page. That page shows only the certificate holder’s name, the program, the certificate type, the program period, and the issue and revocation dates. It never shows email addresses, phone numbers or any internal record identifiers, and it is excluded from search engine indexing.

If we change how we handle information, we will update this page and the "last updated" date above.